– Toby Moris, Illustrator, Art Director, and Badass
People wrongly assume that time spent on a project is productive time spent on a project, and claim credit accordingly.
Melissa Dahl, from “Why Everyone Thinks They’re Doing All the Work“
For many products, metrics often describe the customer acquisition goal in enough detail to provide sufficient management guidance. In contrast, the metrics for customer retention do not provide enough color to be a complete management tool. As a result, many young companies overemphasize retention metrics and do not spend enough time going deep enough on the actual user experience. This generally results in a frantic numbers chase that does not end in a great product. It’s important to supplement a great product vision with a strong discipline around metrics, but if you substitute metrics for product vision, you will not get what you want.
– Ben Horowitz in The Hard Thing About Hard Things
Because once you know the back of the fence wasn’t painted, not only can you never un-know it, you can never stop wondering what else wasn’t given that same care and consideration.
– Rene Ritchie in The difference between Apple and Samsung industrial design
I am the lord of song repetition.
It pays to go slow. It’s much easier to add a thing than it is to take something away.
– D. Keith Robinson, in Product to Platform: Enabling and Extending Your Customers
The key learning is that consumers are willing to embrace superior products and experiences.
– Tod Francis, in What did Billion Dollar Companies Look Like at the Series A?
I like to describe strong product teams as collaborations to solve hard problems.
– Marty Cagan, in Autonomy vs. Mission
But the gold one, though.
Stupid Matters 