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Stupid Matters

Finding brilliance in the obvious and humor in the dumb.

Posted on January 5, 2017

To keep people engaged we need to create limits and pathways for users so it feels familiar. Users won’t tell you because they don’t know it yet, but they’ll appreciate it.

Joe Toscano in “The Ultimate Guide to Chatbots: Why they’re disrupting UX and best practices for building”

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Published by Meredith

Product, Design, and Engineering @SwiftlyInc View all posts by Meredith

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