Great products are not comprised of features. They are the elegant stitching of experiences.

Design is achieving the right balance between familiarity and novelty.

– John Maeda, from an internal product discussion at Automattic


“An organisation that can accelerate but not change direction is like a car that can speed up but not steer,” DeMarco writes. “In the short run, it makes lots of progress in whatever direction it happened to be going. In the long run, it’s just another road wreck.” 

Oliver Burkeman in Why time management is ruining our lives