many entry-level product management jobs request heavily technical degrees. however, product management is much more like writing an essay than it is like completing a problem set. perhaps the concrete details are technical, but the context of those details is wrought with narrative and persuasion.


If good product people get rid of the crap and take hits to protect their team, doesn’t Butt of Product make more sense than Head of Product? Still working on this one with my team. Will keep you posted.


Optimizing is not impossible, but often leads to opportunistic decisions for short-term gains. By focusing on learning about the product you set yourself up for better future decisions and more effective tests.

Jan Overgoor, From Experiments at Airbnb


Emotionally competent teams don’t wear blinders; they have the emotional capacity to face potentially difficult information and actively seek opinions on their task processes, progress, and performance from the outside. 

 Vanessa Druskat & Steven Wolff in Building the Emotional Intelligence of Groups


Business schools, business books, and managers themselves usually focus on managing organizations and people. But if you focus on managing progress, the management of people – and even if entire organizations – becomes much more feasible. You won’t have to figure out how to x-ray the inner work lives of subordinates; if you facilitate their steady progress in meaningful work, make that progress salient to them, and treat them well, they will experience the emotions, motivations, and perceptions necessary for great performance. Their superior work will contribute to organizational success. And here’s the beauty of it: They will love their jobs.

– Teresa M. Amabile and Steven J. Kramer in The Power of Small Wins (2011)